SanityProject


Don’t inoculate people against reason

I’ve been reading about a psychological notion called “inoculation theory.” The idea is that just as people can gain immunity to a disease by being exposed to a weakened pathogen, they may develop resistance to a point of view as a result of hearing weak arguments for it. Most discussions of the idea that I’ve seen focus on doing this intentionally, but it also works when people hear bad attempts to convince them.

Suppose there’s some position for which you’ve heard only ridiculous arguments. After a while, you’ll stop paying attention to any arguments for it, even if one of them actually presents a good case. If someone claims to have solid evidence that 9/11 was an inside job, Trump won the 2020 election, or the Moon landings were faked, are you going to spend much time listening? Probably not. Usually that’s a rational response; if there were good arguments for these claims, you’d have heard them before. But if you get all your information from your social media bubble, genuinely good arguments can be drowned out by the ridiculous ones. People love to repost bad arguments to expose them to ridicule. Others repost whatever favors their cause without verifying it, and readers stop paying attention.

A bad argument can be worse than silence. In a well-known story, the townspeople are “inoculated” against the boy’s cries of “Wolf!” When you offer weak or invalid claims to a skeptical audience, they’ll assume you have nothing better to offer.

Returning, inevitably, to Donald Trump, I’d like to give two examples I’ve often seen. One is the claim that he’s a “pedophile.” While there have been accusations, he hasn’t been charged with a crime, and I haven’t seen strong supporting evidence. If that’s the worst you can say about him, you’ll only convince his supporters that you don’t have a good case against him.

A second example is the statement that’s he’s a “felon.” He has been convicted of a felony, but it’s not one that gets most people excited. He didn’t report hush money as a campaign expense. It isn’t obvious to non-lawyers and non-accountants that he was required to, and some lawyers without an axe to grind have called the case dubious. These two claims are far weaker than the undisputed facts that he ordered civilian boats sunk without a legal process, started a war, pardoned everyone who broke into the Capitol to support his election claim, and threatened to destroy a civilization.

It’s also possible to inoculate people against words and concepts. Some people toss “Communist!” around as an all-purpose comeback; others use “Racist!” After a while, listeners treat the words as noise, whether they apply or not.

Some people say that more arguments are always better. They aren’t, if the arguments are weak. People have limits on their attention span and patience. If you strain both, you lose your audience, and you’ll have a hard time getting it back.

Update: I just found another good article on this issue: “The paradox of argument strength” in Nature.


The anti-thinkers

In the long view of world history, there has been gradual progress toward more well-being and freedom. It’s hard to see it right now, since the past couple of decades have seen a decline, but the long-term trend remains. In many countries you can usually travel freely, criticize the government, and follow the religion of your choice. Four hundred years ago you wouldn’t have seen much of that anywhere.

What has made it possible is people who think. They’ve shown that people who are free to make choices are better off than people under the heel of authority. Often they’ve been inconsistent, but they’ve pointed the world in the right direction.

Most people find thinking uncomfortable, though. It carries the risk of discovering one’s beliefs are wrong. It means uncertainty about what to do. Most people would rather have a set of beliefs which they don’t need to question. They’ll think only within safe bounds, on matters that don’t challenge their worldview. In most cases this just means laziness, but some actively reject reason. They don’t aim to understand reality, but to shape it by making assertions. They’re anti-thinkers.

“Mr. Shouter” in my earlier post is a perfect example of the anti-thinker. Anyone who disagrees with him is a “liar” and “Communist.” He thinks his conclusions are valid because he proclaims them loudly, and disagreement with him is proof of evil.

What can you do with such people? Trying to persuade them just wastes your time and raises your blood pressure. Still, it’s important to discourage them and limit their influence, especially if there’s an audience. Don’t lose your temper or resort to cursing or violence. Keep the high ground. You can say “You don’t know what you’re talking about” or “I’ll come back when you have some reasons to offer.” If you’re dealing with really nasty stuff, such as advocacy of violence, you can say, “That’s not only wrong, it’s disgusting.” Then walk away from the discussion.

Don’t assume anyone who disagrees is an anti-thinker, though. People can be confused and honestly have the facts wrong, and sometimes what sounds weird turns out to be right. Some people are intellectually lazy but not aggressively irrational. But when you encounter refusal to present a coherent case, appeal to emotions alone, accusations against you, and the appeal to authority, you’re facing an anti-thinker. Unless it’s to demolish their case for an audience, such people aren’t worth your time and don’t deserve your attention.

Turning your back deprives them of the respect they think they’re entitled to. It encourages others to think more clearly. To whatever level you make a difference, you’re pushing the general discourse in a better direction.

Of course, reflect on what you’re saying, and don’t dismiss people too quickly. You can be wrong, too. Sometimes you’ll need to improve your arguments or change your conclusions.


Don’t let a bot do your writing

A couple of days ago I was in a conversation where one of the people talked about letting an AI bot rewrite her business correspondence. She thought that her own style might seem abrupt and an appropriately directed chatbot could produce a less confrontational tone. Handing authorship to a bot is almost always a bad idea.

If it’s something purely utilitarian, like placing an order, then fine. Having software write up the request could save some time and make sure the numbers add up. But if it’s something the reader will care about, then it should come from you, not a machine. There’s still room for software to help you. A spelling and grammar checker can catch errors. I’ve used Grammarly and Language Tool. The important thing is to look at each suggestion and decide whether you want it. You can even have it check your tone, as long as you make the final decision yourself. Sometimes a “correction” will seriously change the meaning. The style might be wrong for your intended readers.

The point isn’t to flee from all forms of artificial intelligence. It’s to keep the content and voice yours. You may not be a pro-quality writer, but I’m sure nearly all of you reading this are competent. People would rather have something in your voice than something polished, grammatically correct, and fake-sounding.

If you let software be your full-time secretary, it will have a set of biases. Every creator of original text, human or machine, does. It will express views, perhaps subtly, by its choice of words and avoidance of topics or expressions. It will say things you wouldn’t.

Better to say things in your own way, improve your style as you go, and let your writing authentically represent you.


Thoughts on the four dark laws of engagement

Derek Thompson has listed four “dark laws of online engagement” that explain a lot of what’s wrong with social media, and perhaps a significant part of what’s wrong with America. He discusses their effect on people, especially young men, who are socially isolated. I’d like to look at the way they distort the information that we get on the Internet.
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Fact-free mob thinking

On several occasions I’ve mentioned that I don’t support the Salvation Army because it holds that I’m going to Hell, along with all other non-Christians, while trying to look like a secular charity. This doesn’t seem to bother many people, though. Far more people blast it for being allegedly anti-LGBTQ. They pay no attention to the shift in the church’s tone; to them it’s now and forever hostile to gays.

While I don’t like the Salvation Army, I also don’t like unjust accusations. On its website, the page titled The LGBTQ Community and the Salvation Army, the US organization says it serves the LGBTQ community, it will provide shelter to transgender people, and it does not consider sexual orientation or gender identity in its hiring practices.
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