Smashwords was once a leading distributor of e-books. I still use it, since I don’t care to give Amazon an exclusive on my work and Smashwords offers a good deal. Smashwords lets me distribute to several other outlets. It’s become obvious, though, that it’s fallen behind technologically.

Compare the process of uploading books. When I uploaded Spells of War to Amazon KDP, I was asked for a DOCX file. There was little trouble exporting one from LibreOffice and uploading it. The one issue was that even though the file had its own table of contents, KDP wanted to generate its own. I deleted the existing table of contents and let the server generate one. It wasn’t immediately obvious how to position it after the title page (you drag it in the list of elements), but I figured it out pretty quickly.

Smashwords has an old piece of software, called “Meatgrinder,” to turn a DOC (not DOCX) file into various e-book formats. When I uploaded my file, it gave me several cryptic error messages. They all pertained to indented quotations in the book, and they all referred to the intermediate HTML which Meatgrinder created. Specifically, they told me that HTML tags, such as blockquote, weren’t properly nested. I didn’t create those tags; Meatgrinder did. It was telling me about its own errors and expecting me to fix them!

Something similar had happened with The Magic Battery, but I couldn’t remember how I solved the problem then. This time, I changed the style of all the quotes to Text Body and then applied styling to adjust their indentation. This is the wrong way to style a book robustly, but it got Meatgrinder to accept the file. Soon Smashwords should let me distribute the book to other channels. At the moment it’s pending review.

I’d like Smashwords to stay around so that Amazon has competition, but I can see problems like this discouraging self-publishing authors.

Update: I just came across an announcement that Draft2Digital is acquiring Smashwords. Mergers always raise questions and concerns, but the announcement says Smashwords authors and publishers will get access to “simpler publishing tools,” so there’s reason for optimism. I’ll try to keep up with the news on this development.