Are you plagued by passive voice phobia? Have you been told that the passive voice must never be used? As an antidote, here are some cases where the passive voice is the best choice. Remember them and don’t let yourself be intimidated!

There is no known or definite actor

If it isn’t clear who or what performed the action, you can use a subject such as “something,” “people,” or (as in this sentence) the impersonal “you.” If you’re legally minded, you can say “person or persons unknown.” But leaving the actor out altogether is sometimes the strongest choice. If you work at a help desk and customers have been giving you a rough time, you can yell (preferably while off the phone), “I’ve been abused and insulted enough!” It’s not any particular person you’re blowing up about, but the accumulated abuse.
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